Privacy Policy

Information we collect and use

We collect information you provide, such as your name, contact details, questions, scheduling information, and communications with us. If you choose to receive text messages, we also collect your mobile number and information documenting your consent. We use this information to respond to inquiries, provide requested information, arrange appointments, deliver customer service, and administer messaging preferences.

Mobile messaging privacy

Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own purposes.

Service providers that help us deliver communications or customer support may process information solely on our behalf and only as needed to provide those services. They are not authorized to use it for their own marketing or promotional purposes. We may disclose other information where required by law or to protect our legal rights.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your choices

Text messaging is optional. Reply STOP to opt out of our text messaging program. Reply HELP for assistance, or email support@ascendedinterface.com. You may contact us to request access to, correction of, or deletion of information you have provided, subject to applicable legal obligations and necessary record retention. Opting out of text messages does not prevent you from contacting us by email.

Retention and security

We retain information as needed to provide services, maintain consent and communication records, honor opt-outs, and meet legal obligations. We use reasonable safeguards to protect information; no transmission or storage method can guarantee absolute security.

Policy updates and contact

We may update this policy by posting a revised version and effective date. For privacy questions, contact Ascended Interface LLC at support@ascendedinterface.com.